Warranty and Returns Policy

WARRANTY

For your convenience, registration can be completed directly from our website (www.metatactical.com) twenty-four hours a day. You must register your product within 30 days of your purchase. Should you not have access to our website, please call or email us for registration assistance.

WHO IS COVERED?

The original owner (with valid proof of purchase).

WHAT IS COVERED?

Any defect in materials or workmanship (performed by Meta Tactical) encountered during normal use.

HOW LONG IS THE WARRANTY PERIOD?

30 days for an unregistered product; One (1) year extended warranty from the date of purchase if registered within 30 days of purchase.

WHAT IS NOT COVERED?

Damage to the item caused by:

Improper maintenance or failure to provide proper care and maintenance in accordance with the user manual.
Alterations/modifications performed without the written authorization of the Meta Tactical Service Department.
The correct or incorrect installation of other third-party manufacturers’ products.
Normal wear, tear, and/or corrosion.
Accidental discharge, careless handling, and/or misuse.
Barrel obstructions.
Use of incorrect ammunition or ammunition other than new/or not loaded to SAAMI specification.
- No +P, no corrosive primers.
- The Meta team has extensively tested remanufactured ammo. Remanufactured ammo varies in consistency and may affect your firearm functionality in and out of the APEX chassis.
Failure to follow the instructions and warnings in the user manual.

Warranty remedy options are listed below and at the discretion of Meta Tactical:

Service/Repair
Replacement Parts
Return/Exchange

To take full advantage of this warranty, please register your Meta Tactical product at www.metatactical.com/warranty. If you have any issues, please call or email us for assistance. For new product purchases, please complete the online warranty registration within 30 days from the date of purchase.

Warranty Registration Form

RETURN POLICY

NEW PRODUCT GUARANTEED SATISFACTION

Meta Tactical is 100% committed to customer satisfaction and guarantees against manufacturing defects. If, for any reason, you are not satisfied, please email us at customerservice@metatactical.com or call (612) 424-2714. Valid proof of purchase will be required for all returns or exchanges.

If you experience an issue with a Meta Tactical product, regardless of where it was purchased or if it is still under warranty, please contact us directly, and we will do everything reasonable to help rectify the situation.

If the product was purchased from an authorized META dealer or distributor, we will replace any manufacturer’s defects but can not provide a refund. You will need to contact your point of purchase.

Products that are damaged or have been used will not be accepted. Returned items in unused condition with their original packaging are subject to a 20% restocking fee.

HOW LONG IS YOUR RETURNS POLICY PERIOD?

Within 30 days of receiving your item.

RETURNING YOUR META PRODUCT

RETURNING YOUR META PRODUCT

All returns must be made within 30 days of the item’s delivery date. If you’re not completely satisfied with your product, please fill out a warranty/returns form at:
👉 https://metatactical.com/contact-support/

Proof of purchase is required for any return or exchange.
Please contact customer service before sending anything back.

Items must be returned in unused, undamaged condition as received.

Used or damaged items will not be accepted.

Returns for a refund are subject to a 20% restocking fee.

If your product is defective or damaged and was purchased directly from us, we’re happy to replace, exchange, or refund it.
If it was purchased through a dealer or distributor, we can replace manufacturer defects, but any refund will need to be handled through the original seller.

Shipping charges are not covered by Meta Tactical.

EXCLUSIONS AND LIMITATIONS

ANY WARRANTIES IMPLIED BY LAW SHALL IN NO EVENT EXTEND BEYOND THE DURATION OF THIS EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. REPAIR OR REPLACEMENT AS PROVIDED HEREIN IS YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF THE PURCHASE OR USE OF THIS PRODUCT, WHETHER BASED UPON CONTRACT, TORT, STATUTE OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from State to State.

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